COVID-19 Statement from Logan Services

To All of Our Valued Customers:

Your health and livelihood are paramount to Logan Services. 

As your trusted HVAC provider, we are committed to delivering the same level of service and respect to which you have always been accustomed while promoting and protecting the well-being of our customers, employees, business partners, and those living in our communities.

Our team will continue to be vigilant and compliant in following both state and federal guidelines for hygiene and safety including enhanced sanitation procedures.

Precautions Taken During The Coronavirus Pandemic

In an effort to ensure everyone’s safety and health, we are closely monitoring the health of our employees.  We’re acting immediately to ensure we take all of the measures requested of businesses at this time. Our employees have been asked to frequently wash their hands, avoid touching their faces, sanitize frequently, avoid social gatherings of 10 or more, and be cautious of allowing a six-foot distance from other people.  We will also be taking temperatures of all employees arriving to work each morning on a daily basis. In return, we ask that if you have an illness present in your home that you reschedule your appointment.

Every Logan Services technician should have a sanitization kit that includes disposable gloves, Lysol wipes or the equivalent, and/or disinfectant spray.

Technicians are REQUIRED to do the following on every call:

  • Wear disposable gloves (Replace on every new call, or sooner as needed)
  • Advise customer we want to make best effort to maintain the 6-foot distance where possible.
  • Disinfect the thermostat after final use
  • Disinfect the IPad before and after the customer has provided authorization for the service call.
  • Wipe down any common doorknobs, handles, switches touched during the service call.
  • Disinfect anything related to the service call that the customer desires you to do.

FILTER SALES / PICK-UP INFORMATION: Through the COVID-19 pandemic, we are still offering filter sales to our customers. Please call in to place a filter order; we are available to take your order with over the phone payment. We can ship your filter for a fee or you can schedule a filter pick up at our office, where your filters will be ready and prepared for you at our front door for contact-less pick-up. Call our team at 800-564-2611 (option 2) for more information or to place an order.

Certified Contactless Technician Appointments

Logan Services is proud to offer Contactless Appointments to safely serve you through this coronavirus pandemic. A Certified Contactless Technician makes every effort to help keep you and your family safe through these unprecedented times. Learn more about these appointments by watching the video below:

Heating & Cooling Services Available

With heating and air conditioning listed as a “critical trade” for the state of Ohio, our team at Logan Services will continue operations during Ohio’s official Stay-At-Home mandate. Whether you are experiencing an HVAC system breakdown or emergency, looking to have preventative maintenance performed on your system, or in need of a full heating/cooling replacement, our team is here to help. Call us today to schedule an appointment - we can set up a time as soon as possible or in the weeks to come that best fits your schedule.

Indoor Air Quality Products Offered

While there is no way to completely ward off a number of illnesses entirely, such as the flu or coronavirus, we can tell you that there are preventative measures you can take with your indoor air. We offer several indoor air quality (IAQ) products and services that can help safeguard your home from numerous allergens, bacteria, viruses, and pollutants that contaminate indoor air, and we would be happy to help show you some options to improve the air you breathe at home.

For any questions about the services and products we can offer, contact our team today!

As always, thank you for allowing our team the opportunity to serve you.  We look forward to providing you with care by making your home a comfortable place to live.

The TEAM at Logan A/C and Heat Services, Inc.

covid-19 precautions HVAC

covid19 statement