Learn what our customers are saying about their Logan Services A/C, Heat & Plumbing experience in Dayton, Columbus, and Cincinnati! Read reviews, watch video testimonials, and see photos of our work below.
“My plumber from Logan Services, Greg, was very professional and did what I feel was a great job replacing my water heater and fixing a leak in a very timely manor.”
“We decided to have a new HVAC system installed and got multiple quotes. Logan Services gave us better equipment options and also the best interest rate to finance! They were able to schedule our install within days as well.
Rick and Willie were on time and worked for 6 hours on our install and did a fantastic job! They were so friendly & tidy! The furnace and AC unit look so much nicer than I even thought they would. They also took the time to explain the systems and the new thermostat when they were finished, which we appreciated! These guys are seasoned professionals, and it shows in their work. For something we were dreading doing, we couldn’t be happier with the results! Thank you so much!”
“Devin and crew were amazing. Came to my house and outlined clearly the process and what to expect. 6ish hours later, had my new Trane unit perfectly installed and no mess. Would highly recommend to anyone in the market for a new AC unit. Also, Zach was great to work with in the sales process!“
“We had an amazing experience with Logan! From Jeff in sales, who worked with me to get the right system at a fair price, to Nathan, Chase, and Devin, who worked tirelessly to get the HVAC system installed properly in one day. Nathan especially took extreme care to make the necessary modifications to ensure the heat pump installation was flawless. All three members of the install crew were courteous and kept us informed on the job status. The team worked extra hours to get our house cool again. We can’t thank them enough!“
“Five stars all the way! It’s a long story, but the short version is: I needed a new furnace and AC, and Logan Services’ pricing, system options, and diagnostic process were hands-down the best of the three companies I had contacted.
Brian, our sales rep, came out less than 24 hours after I called. He was friendly, professional, and incredibly thorough — going above and beyond to not just quote a piece of equipment, but actually diagnose the true problem. He was the only one who caught that my AC was leaking into my furnace and causing the issues due to the AC being mismatched and improperly sized for my home — something the other companies completely missed. If I had gone with one of their quotes, I would have ended up purchasing a furnace only to replace it again in a few years.
On top of that, Logan installs a better brand (Trane) than most of their competition, and their prices were literally half of what I was quoted elsewhere. They also offer flexible financing options, which made the whole process even easier. I ended up purchasing the system while Brian was still at my home — and it was installed the very next day.
The installation team (Mikie, Mike, and Chad) was fantastic, as well: punctual, professional, tidy, knowledgeable, and even great with my dogs. They worked hard all day, and it was clear they knew exactly what they were doing. I really appreciated how much care they took to ensure there was no damage to my home or landscaping. Also, how well they worked together, even as the day went on. It got unbearably hot, but they stayed upbeat and focused. That kind of professionalism and attitude really reflects well on Logan Services as a company — you can tell they hold their team to a high standard, and the team delivers.
Start to finish, this was a fantastic experience. Highly recommend Logan Services to anyone needing HVAC work. They saved me thousands and got the job done right.“
“Great experience, knowledgeable staff, polite and courteous.”
“Thank you, Liesl, for being honest in your assessment of the plumbing issues in my home and for recommending some inexpensive solutions I can try on my own. You easily could have told me that more costly repairs were my only option. I appreciate your integrity and that of Logan Services. “
“Great customer service, very informative towards future maintenance of my hot water heater. “
“Liesl was very professional and did an excellent job. She explained exactly what it was she was going to do and asked if I had any questions along the way. She also sat down with me and explained the financial process as well as the maintenance program I asked about.
Again, she was very professional and did excellent work. “
“We had a wonderful experience from start to finish with Logan A/C and Heating. The staff was all very knowledgeable and answered any questions we had. Our technicians (Travis, Zac, and Jason) did a great job installing our whole HVAC system. The system looks neat, and they cleaned everything up when they were all finished. I would highly recommend using this company!”
“Doug did an estimate on replacing my HVAC. He did a great job and was very helpful. I would recommend him and Logan Services to take care of any problems you are having with your air conditioning unit. Thank you!”
“Can’t say enough about Shane, who helped us with our purchase and our installation guys- Dave and Dan! Frankly, they potentially saved our lives as they found and fixed a gas leak from our water heater that we were unaware of while installing our new furnace! We’re so grateful!!!”
“The installers, Michael, Alex, and Andrew, arrived on time, protected my home as they did their work, and didn’t leave until everything was tested and working correctly.”
“In and out, the Logan Services team did a great job replacing our outdoor unit and inside coils. Very respectful and got the job done efficiently with great quality.”
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