Ever wonder what happens behind the scenes after you have talked with our sales coordination team to schedule your free in-home estimate? Logan Services has many different experts in our offices to ensure that your appointments are correctly scheduled and organized. One of those experts is our Installation Coordinator, Mae, who schedules the installation of your new heating and cooling system.
Watch Mae tell us about her work behind the scenes of how she schedules heating and cooling installations.
Because HVAC replacement is often a project that homeowners will only do 1-2 times in their lifetime, it can be unfamiliar to many. Logan Services is here to make AC and furnace replacement as simple as possible! Read on to learn about how our team will take care of you from the beginning to the end of your heating and cooling installation project.
Get A Free, In-Home Quote
When you call in to start your HVAC installation planning, you will schedule a free estimate with our Comfort Coordinators. They will ask you a few questions about your project and then relay that information to our Comfort Consultants, who will be meeting with you are your home to show you the best heating/cooling replacement options for your comfort needs. We’ll show you options for system efficiency, clean air enhancements, financing, and our current promotions during that appointment.
Schedule Your Heating and Cooling Installation Date
Once you’ve selected the best HVAC equipment for your home, our Installation Coordinators will work to find a convenient installation date. Our team will prepare all of the details for replacing your heating and cooling system, making sure they set up the correct installation crew to come to your home with the accurate, in-stock equipment.
Heating and Cooling Replacement Begins
On the day of your heating and cooling installation, our professional HVAC installers will arrive and get to work; sit back and let our team do what we do best! They will wear shoe coverings and lay down drop cloths to ensure a clean work environment. The installers will keep you informed of their work’s process and status and will welcome any questions you have. Most installations take just one day! Once completed, our HVAC install team will go over the system’s operation and explain how to use your new thermostat.
Finalizing and Following Up On Your HVAC Installation
After the installation, our team will process any utility rebates you may qualify for. Our Installation Coordinators will also follow up with you to make sure the installation went smoothly and that you are staying comfortable. They will again ask you if you have any questions and address anything you need answered.
Logan Services handles everything we do with a process to ensure that everything runs smoothly from the first call to the end of the installation. Our local experts are here to keep your home comfortable for any season!