Logan Services By The Numbers
We care about our customers, and the proof is in the numbers. Below is a snapshot of the statistics that make up a typical day in the life at Logan Services.
This small business does big things, but success in every small business doesn’t come overnight. At Logan Services it’s taken decades to build up our numbers. Here are the foundational stats that make it possible to achieve SMART goals and provide superior customer service on a daily basis.
- 50 Years of business
- 3 Brick-and-mortar locations in Dayton, Columbus, and Cincinnati
- #1 Volume Trane Dealer in Ohio
- 24/7 Emergency Service
- 120 Employees and growing
Numbers At Work
From the customer service representatives to the service technicians, and from the comfort consultants to the installers, these are the tallies the team at Logan Services responds to on an annual basis.
- 81,000 Inbound calls
- 5,700 Scheduled in-home estimates
- 3,000 Residential installations
- 18,500 Service visits
Through the years, the team at Logan Services has been a proud recipient of numerous awards and achievements, including:
- More than 10,000 Facebook fans
- Approximately 980 Google Reviews and counting
- 3 Consecutive Best of Dayton awards
- 3 Consecutive CBUS Top Picks in Columbus
- 1 Best of the North in Cincinnati
- 3 Trane SOAR Awards
- 10 Year recipient of the Angie’s List Super Service Award