Your sump pump is your home’s first line of defense against basement flooding, moving excess groundwater out of your sump pit and safely away from your foundation. When a sump pump failure occurs, water intrusion can cause serious and expensive water damage to flooring, walls, and stored belongings. That’s why Logan Services offers professional sump pump repair, sump pump installation, and replacement throughout Columbus, Dayton, and Cincinnati. Our experts deliver fast service and reliable solutions to keep your sump working properly and your house protected.
Call us today at (800) 564-2611 for a free estimate and next-day installation.
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A sump pump is an essential device installed in the lowest part of your basement or crawl space. It collects and removes groundwater that gathers in a specially constructed sump pit. The pump then directs this water through a discharge pipe away from your foundation, helping prevent filling, flooding, and long-term water damage. Regular maintenance of the sump pit, inlet screen, float, and check valve ensures the unit continues working properly.
When water levels in the sump pit rise, a float switch activates the pump. The pump then directs water through a discharge line that carries it away from your home’s foundation. Once the water level lowers, the switch turns the pump off. This cycle keeps your basement dry during rainstorms, snowmelt, or plumbing leaks.
As the pump cycles water out of your basement, it reduces the risk of flooding and the damage that comes with it. Without this protection, groundwater can weaken foundations, damage floors and walls, and create conditions for mold growth. A reliable sump pump keeps water moving away from your home, protecting your property and maintaining a safe, dry living space.
Homeowners in Ohio often encounter sump pump issues that require repair or replacement. Below are the most frequent problems explained:
The float switch controls when the pump turns on and off. If it sticks, gets blocked by debris, or breaks, the pump may never activate or may run nonstop. Both issues can cause flooding. Routine maintenance and cleaning reduce failure risk.
A clogged discharge pipe filled with dirt, ice, or debris prevents water from draining. Blocked pipes cause water to back into the pit, leading to basement flooding. Inspect, verify connections, and maintain a clear flow to prevent this issue.
When pumps are overworked or components corrode, the motor may fail. Signs include unusual noises, grinding, or the unit shutting off unexpectedly. Once the motor fails, professional sump pump repair or replacement is essential.
If the sump pump is undersized for your home’s sump pump needs, it may struggle with heavy rainwater inflow. Aging systems or pumps that cannot keep up should be replaced with the correct unit to ensure the job gets done.
Proper sump pump installation ensures your system runs reliably when needed. Beyond simply setting a unit in a pit, correct installation involves electrical precautions, proper inlet screen placement, secure check valve connections, and code compliance. A professional plumber can evaluate your sump pump needs and complete the job safely.
Our licensed plumbers install sump pumps designed for Ohio homes, factoring in:
Aspect | DIY Installation | Professional Installation |
|---|---|---|
Cost | Lower upfront, but risk of errors and plugged lines | Higher initial cost, but a correct installation is guaranteed |
Skill Required | Requires plumbing, electrical, and maintenance knowledge | Performed by licensed, trained plumbers |
Reliability | Potential for sump pump failure due to improper setup | Verified connections, safe wiring, and compliance |
Time Commitment | Can take hours or days for inexperienced homeowners | Fast, efficient, completed in one visit |
Warranty & Support | Limited or none | Backed by professional inspection and guarantee |
Replacement is essential when your system shows signs of failure. Watch for unusual noises, rust, corrosion, or the pump failing to shut off. If your sump pump is over 7–10 years old, replacement may be the best precaution.
When the device cannot activate despite troubleshooting, sump pump failure has occurred. At this point, professional inspection and replacement are the only options to guarantee protection against water damage.
Power outages are common during heavy rainwater events. A sump pump battery backup keeps the unit working properly when electricity fails. These systems automatically switch to battery power, preventing flooding when your home needs it most.
Benefits include:
If sump pump failure occurs during a storm, fast action can reduce water damage. Take these precautions:
If flooding continues, call the plumbers at Logan Services immediately.
Before repair, always unplug the unit to avoid hazards. Our team can fix these common issues:
A stuck float prevents the pump from working properly. Cleaning debris and testing ensure the pump turns on when the water level rises.
Repairing blocked pipes restores drainage and prevents flooding. Routine maintenance keeps the discharge pipe connected and flowing.
A bad check valve causes water to flow back into the sump. Replacement ensures the system drains correctly.
An aging motor that makes noises or shuts off may need replacement. Our plumbers inspect, diagnose, and install a new unit as needed.
Routine maintenance keeps your sump pump in top shape. Follow these tips:
Our licensed plumbers can inspect, maintain, and service your system yearly. Sump pump inspections are also included in our Plumbing Maintenance Plans for added convenience.
Logan Services has been Bringing Comfort Home Since 1969. We guarantee professional sump pump repair, installation, and maintenance jobs with:
Protect your home from water damage with professional sump pump repair, sump pump installation, and replacement from Logan Services.
Call (800) 564-2611 today to work with a local, trusted plumbing company that ensures your sump pump system stays in top shape.
How Long Does a Sump Pump Last?
With routine maintenance and cleaning, a sump pump can last 7–10 years or longer.
What Size Sump Pump Do I Need?
The answer depends on your house, sump pit depth, and water inflow. The licensed plumbers at Logan Services can inspect and recommend the right pump.
How Often Should I Test My Sump Pump?
Homeowners should test their sump pumps every three to four months. You can do this by pouring water into the pit. This will confirm that the float rises and the pump turns on. If it doesn’t, call the plumbers at Logan Services for diagnostics and repairs.
What Happens if My Sump Pump Runs Constantly?
Constant running may signal clogged pipes, a stuck float, or an undersized system. Professional inspection is required to fix it. If you are experiencing these issues, call Logan Services for sump pump repairs.
Can a Sump Pump Handle Sewage or Gray Water?
No. This job requires a grinder pump. Sump pumps are for groundwater only. Both systems can be installed, repaired, and maintained by the Logan Services plumbers.
Do I Need a Backup Sump Pump System?
Yes, Logan Services plumbers can install a battery backup unit, which is essential to prevent flooding during power outages.
Why is My Sump Pump Noisy?
Unusual noises like grinding or rattling may mean corrosion, debris, or a failing motor. Call Logan Services to replace or repair quickly and prevent failure.
“I’m so glad we got a second opinion from Logan Services. First, we had the company that installed our 22-year-old AC unit. They left us hanging twice, stating that they changed 2 different capacitors. Doing so did absolutely NOTHING. After paying for both visits, we called Logan Services. Thank goodness we did. They were very nice, both the service on our first visit and the installation of our new Trane AC unit.
My hubby and I are thankful for the Logan team!”
“Great HVAC services. I will recommend to everyone I know! They got our initial appointment and new system in as soon as possible. Everyone we worked with were courteous and respectful. They were honest and gave us the best price compared to other companies in our area. Ryan did a great job explaining all of the systems and the process. Jacob, Kyle, and Michael did a great job with the installation.”
“Top-notch service at every step! I had a full AC and heater replacement, and the new system fits the space much better than the original installation. What used to require awkward maneuvering around ductwork is now clear and accessible. The attention to detail was impressive—there wasn’t even a zip tie left behind when they were finished. I will definitely be using Logan Services again.”
“The installers, Davey and Donnie, did a thorough and careful job installing my new HVAC system, including both the AC and furnace. There was debris under the old coil, which they cleaned up, and they made sure the downflow ductwork was in good shape. They took the time to explain everything, cleaned up after themselves, and left the space in excellent condition. I also appreciated the wireless thermostat, duct cleaning, rebates, and Logan’s handling of the inspection paperwork. I’m very happy I chose Logan Services.”
“Very responsive and came out the same day. They fixed our issue and helped us purchase a new system that was installed the very next day. We were very pleased with our technician, Bret. He was knowledgeable and answered all of our questions. Tyler and his crew arrived the next day and got right to work installing our new furnace and A/C unit. Professional, efficient, and outstanding work from start to finish. We couldn’t be happier with our new system and our relationship with Logan Services. Highly recommend.”
“Rick and Willie were great installers. Actually, all the Logan people were great—from getting me a quick diagnostic check up scheduled, and then when the furnace kicked on, I canceled it, and then on the coldest day of the year, my furnace quit, like dead in the water, and they came right out the next day and we got the installation set up for the next day. With zero interest and no high-pressure sales pitch, but in 3 minutes of research, I knew Trane was the best. They even routed my furnace drain pipe around and out of the way, which has annoyed me for 19 years! Highly recommend. They installed a new thermostat and put in a new carbon monoxide detector on the second floor, because they said I really needed it by the vent. It’s nice that they care enough to do that kind of thing!“
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Have a question? Contact your nearest Logan Services location or submit an online service request 24/7 for fast, friendly assistance.
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