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Basement Sump Pump installed by Logan Services plumbers.

What Is a Sump Pump?

A sump pump is an essential device installed in the lowest part of your basement or crawl space. It collects and removes groundwater that gathers in a specially constructed sump pit. The pump then directs this water through a discharge pipe away from your foundation, helping prevent filling, flooding, and long-term water damage. Regular maintenance of the sump pit, inlet screen, float, and check valve ensures the unit continues working properly. 

How Does a Sump Pump Work?

When water levels in the sump pit rise, a float switch activates the pump. The pump then directs water through a discharge line that carries it away from your home’s foundation. Once the water level lowers, the switch turns the pump off. This cycle keeps your basement dry during rainstorms, snowmelt, or plumbing leaks. 

How Sump Pumps Protect Your Home From Water Damage

As the pump cycles water out of your basement, it reduces the risk of flooding and the damage that comes with it. Without this protection, groundwater can weaken foundations, damage floors and walls, and create conditions for mold growth. A reliable sump pump keeps water moving away from your home, protecting your property and maintaining a safe, dry living space. 

Common Sump Pump Problems

Homeowners in Ohio often encounter sump pump issues that require repair or replacement. Below are the most frequent problems explained: 

Float Switch Failures

The float switch controls when the pump turns on and off. If it sticks, gets blocked by debris, or breaks, the pump may never activate or may run nonstop. Both issues can cause flooding. Routine maintenance and cleaning reduce failure risk. 

Clogged Discharge Pipes

A clogged discharge pipe filled with dirt, ice, or debris prevents water from draining. Blocked pipes cause water to back into the pit, leading to basement flooding. Inspect, verify connections, and maintain a clear flow to prevent this issue. 

Burnt-Out Motors

When pumps are overworked or components corrode, the motor may fail. Signs include unusual noises, grinding, or the unit shutting off unexpectedly. Once the motor fails, professional sump pump repair or replacement is essential. 

Undersized Pumps

If the sump pump is undersized for your home’s sump pump needs, it may struggle with heavy rainwater inflow. Aging systems or pumps that cannot keep up should be replaced with the correct unit to ensure the job gets done. 

Expert Sump Pump Replacement Services

Proper sump pump installation ensures your system runs reliably when needed. Beyond simply setting a unit in a pit, correct installation involves electrical precautions, proper inlet screen placement, secure check valve connections, and code compliance. A professional plumber can evaluate your sump pump needs and complete the job safely. 

Our licensed plumbers install sump pumps designed for Ohio homes, factoring in: 

  • Correct sump pit size for smooth float switch operation 
  • Pump capacity and horsepower matched to your sump pump needs 
  • Discharge pipe and line setup to move water at least 10 feet away from your foundation 
  • Check valve installation to stop water from flowing back into the sump 
  • Battery backup installation to provide power during outages

DIY vs. Professional Sump Pump Installation

Aspect

DIY Installation

Professional Installation

Cost

Lower upfront, but risk of errors and plugged lines 

Higher initial cost, but a correct installation is guaranteed 

Skill Required

Requires plumbing, electrical, and maintenance knowledge 

Performed by licensed, trained plumbers 

Reliability

Potential for sump pump failure due to improper setup 

Verified connections, safe wiring, and compliance 

Time Commitment

Can take hours or days for inexperienced homeowners 

Fast, efficient, completed in one visit 

Warranty & Support

Limited or none 

Backed by professional inspection and guarantee 

Signs You Need a Sump Pump Replacement

Replacement is essential when your system shows signs of failure. Watch for unusual noises, rust, corrosion, or the pump failing to shut off. If your sump pump is over 7–10 years old, replacement may be the best precaution. 

Sump Pump Failure

When the device cannot activate despite troubleshooting, sump pump failure has occurred. At this point, professional inspection and replacement are the only options to guarantee protection against water damage.

Sump pump comparison on a new unit vs a 10+ year old unit removed from a customer home.

Sump Pump Battery Backup Systems

Sump pump battery pack installed by Logan Services plumbers.

Power outages are common during heavy rainwater events. A sump pump battery backup keeps the unit working properly when electricity fails. These systems automatically switch to battery power, preventing flooding when your home needs it most. 

Benefits include: 

  • Continuous protection for your basement 
  • Automatic activation without manual setup 
  • Several hours of pumping life from the battery 
  • Peace of mind for homeowners away from the house

Emergency Sump Pump Troubleshooting

If sump pump failure occurs during a storm, fast action can reduce water damage. Take these precautions: 

  • Check the power source: Ensure the device is plugged in and not unplugged at the breaker. 
  • Inspect the float switch: Lift the float to test activation. 
  • Clear debris: Remove dirt, rust, or obstructions from the pit or inlet screen. 
  • Verify discharge pipe: Inspect for blocked flow outside the house. 
  • Switch to battery backup: Activate your battery system during power outages. 

If flooding continues, call the plumbers at Logan Services immediately. 

Sump Pump Repair Services

Before repair, always unplug the unit to avoid hazards. Our team can fix these common issues:

Cleaning and Testing Float Switches

A stuck float prevents the pump from working properly. Cleaning debris and testing ensure the pump turns on when the water level rises. 

Clearing Clogged or Frozen Discharge Pipes

Repairing blocked pipes restores drainage and prevents flooding. Routine maintenance keeps the discharge pipe connected and flowing. 

Replacing Faulty Check Valves

A bad check valve causes water to flow back into the sump. Replacement ensures the system drains correctly. 

Diagnosing and Replacing Failed Motors

An aging motor that makes noises or shuts off may need replacement. Our plumbers inspect, diagnose, and install a new unit as needed. 

Sump Pump Maintenance Tips

Routine maintenance keeps your sump pump in top shape. Follow these tips: 

  • Clean the Sump Pit: Remove debris, dirt, and buildup from the pit. Cleaning prevents corrosion and blocked components.
  • Test the Pump Every Three to Four Months: Pour a bucket of water into the pit. This checks if the float rises, the pump turns on, and the draining works correctly.
  • Inspect the Discharge Pipe: Check for plugged, frozen, or blocked discharge lines. Inspect connections to keep water flowing safely away from the foundation.
Sump pump maintenance performed by Logan Services plumbers

Schedule Professional Inspection and Regular Maintenance

Our licensed plumbers can inspect, maintain, and service your system yearly. Sump pump inspections are also included in our Plumbing Maintenance Plans for added convenience.

Why Choose Logan Services for Sump Pumps?

Logan Services has been Bringing Comfort Home Since 1969. We guarantee professional sump pump repair, installation, and maintenance jobs with: 

  • Trained plumbers who inspect and install pumps correctly 
  • Detailed checklists for every sump pump service 
  • Walkthroughs so homeowners know how their system works 
  • A 100% satisfaction guarantee 
Logan Services plumber posing with branded van

Schedule Sump Pump Service in Columbus, Dayton, or Cincinnati

Protect your home from water damage with professional sump pump repair, sump pump installation, and replacement from Logan Services.

Call (800) 564-2611 today to work with a local, trusted plumbing company that ensures your sump pump system stays in top shape. 

Frequently Asked Questions About Sump Pumps

How Long Does a Sump Pump Last?

With routine maintenance and cleaning, a sump pump can last 7–10 years or longer.

What Size Sump Pump Do I Need?

The answer depends on your house, sump pit depth, and water inflow. The licensed plumbers at Logan Services can inspect and recommend the right pump. 

How Often Should I Test My Sump Pump?

Homeowners should test their sump pumps every three to four months. You can do this by pouring water into the pit. This will confirm that the float rises and the pump turns on. If it doesn’t, call the plumbers at Logan Services for diagnostics and repairs.

What Happens if My Sump Pump Runs Constantly?

Constant running may signal clogged pipes, a stuck float, or an undersized system. Professional inspection is required to fix it. If you are experiencing these issues, call Logan Services for sump pump repairs.

Can a Sump Pump Handle Sewage or Gray Water?

No. This job requires a grinder pump. Sump pumps are for groundwater only. Both systems can be installed, repaired, and maintained by the Logan Services plumbers.

Do I Need a Backup Sump Pump System?

Yes, Logan Services plumbers can install a battery backup unit, which is essential to prevent flooding during power outages. 

Why is My Sump Pump Noisy?

Unusual noises like grinding or rattling may mean corrosion, debris, or a failing motor. Call Logan Services to replace or repair quickly and prevent failure. 

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