Reviews In Columbus

Daniel from Columbus

Replacing 15 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat

Project Scope: Daniel was experiencing issues with his 15+ year old gas furnace in his Columbus home. It was kicking on and off, and not running well (and often not at all). He saw Logan A/C Heat Services' current HVAC coupons and promotions and decided it was time to make the call for help. Our Comfort Consultant was able to find the best furnace and air combination for his home and his budget -- with much improved efficiency!

"Our experience with Logan Services was nothing less than top shelf. Our Comfort Consultant (Scott) explained every aspect of the pre-installation process. His extensive knowledge of your products, promotions, and rebates made it easy for us to make an informed decision. Additionally, he answered each of our questions with professionalism and courtesy. He was on-time for his appointment and never used any high pressure tactics to make a sale. Our installers (Victor & Jason) were equally as impressive as our experience had been with Scott. They were on-time and explained the installation process prior to starting the job. They worked very well together; we could tell they were organized and focused on our installation. When they finished the installation they reviewed everything about our new system, warranty and satisfaction. They did an excellent job from set-up to clean-up. Approximately, 7 years ago we had one of your competitors come in and give us an estimate. Their estimate was substantially higher for a system that is lower grade. The value we received from Logan is definitely far superior than your competitors can provide. This level of service is reflective in the consultants and installers that you hire and train. Thank you again for the outstanding service. We know in the future we can rely on Logan."