Reviews In Columbus

Here at Logan Services in Columbus, we’ve found that online reviews keep our business thriving. We enjoy providing excellent HVAC service to Columbus and the surrounding communities!

Help us spread the word about our work on Google, Angie's List and Facebook! It's easy to post a review - just follow the links below!

 

Refer A Friend

Here at Logan A/C & Heat Services, we are eager to help new and existing customers alike. Referrals are the lifeblood of our business, and we can’t grow without our great customers.

Do you know someone who could also use our services?
Learn about our referral program »

 

Hear From Our Customers

New Trane A/C & Furnace
Bill from Blacklick
Bill from Blacklick air conditioner and furnace installation
"I needed to replace a 20 year old HVAC unit and contacted Logan for an estimate....
Read Review
Bill from Blacklick air conditioner and furnace installation

Bill from Blacklick

New Trane A/C & Furnace

Furnace Model: Trane XC95m

A/C Model: Trane XV18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Bill and his wife were looking to be proactive about replacing the 20-year-old air conditioner and furnace in their two-story home when they reached out to Logan A/C & Heat Services. Our team worked hard to to help them choose the best Trane system to fit their home comfort needs.

"I needed to replace a 20 year old HVAC unit and contacted Logan for an estimate. The sales person Jeff M was very knowledgeable, not pushy and stuck with me working around my schedule to find best option. Information provided was much more professional than competitors. The installers Treneil, Manny, and Barry were friendly and professional and did a great job on the install and explaining the new system operations. I installed a Trane variable speed 5 ton A/C unit with new furnace and it is amazingly quiet. System was just installed but based on what I see so far I would recommend Logan."
Fast & Friendly Replacement
Anna from Columbus
Anna from Columbus New Air Conditioner
"My ac went out abruptly. Contacted them through their website, scheduled for an...
Read Review
Anna from Columbus New Air Conditioner

Anna from Columbus

Fast & Friendly Replacement

Furnace Model:

A/C Model: Trane XR14

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: When Anna's air conditioner went out suddenly, she knew she would need to act fast to have her home feeling comfortable again. She reached out to our team and we were happy to get her on the schedule as soon as possible. Our team found a heating and cooling system to fit her needs and her budget, having it installed within two days of the in-home estimate.

"My ac went out abruptly. Contacted them through their website, scheduled for an estimate the next day. Got new unit installed today. From setting up the estimate to the entire installation everyone was so nice, professional and did a great job. Our Consultant was Derec and our installers were Shane and Daniel. Everyone did a great job and made this whole process a lot less stressful. Definitely recommend them!"
Achieving Whole-Home Comfort
Jim from Mechanicsburg
Jim from Mechanicsburg A/C & Heat Installation
"Willie and Rick came to install my new system and were very professional,...
Read Review
Jim from Mechanicsburg A/C & Heat Installation

Jim from Mechanicsburg

Achieving Whole-Home Comfort

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: When Jim's existing air conditioner and furnace were no longer keeping up, he decided to reach out to the team at Logan A/C & Heat Services to learn more about replacing them. Our team worked to find the best solutions to have his home feeling comfortable again.

"Willie and Rick came to install my new system and were very professional, knowledgeable and friendly, a hard thing to find these days! They addressed issues I had with the previous system and made the corrections needed to meet local code regulations. Logan Services should be proud to have these two on their team. Thanks!!!!"
Replacing 18 Year Old HVAC
Ann from Westerville
Ann Marie from Westerville A/C & Furnace Install
"Bobby F and his partner did amazing work today on our big install—they were...
Read Review
Ann Marie from Westerville A/C & Furnace Install

Ann from Westerville

Replacing 18 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: After receiving a postcard from Logan A/C & Heat Services, Ann decided that she would schedule a tune-up on her old air conditioner. During the tune-up visit, Ann discussed the possibility of upgrading her old heating and cooling system, and decided to move forward with an installation. Our team worked with her to make sure she had the best system to keep her home feeling comfortable and fit her needs.

"Bobby F and his partner did amazing work today on our big install—they were friendly and courteous and worked over 9 hours to get everything installed in one day. Bobby made sure we knew how everything works, and we are thrilled with our “cool” home. Thank you as well to Justin S who got it all set up for us as quickly as possible. Such a great team all working together. We highly recommend this company!! Thank you!"
Replacing Furnace & Adding A/C
Chris from Columbus
Chris B from Columbus New Heating and Cooling
"Shane and Daniel came out and replaced my furnance and installed a AC. They were so...
Read Review
Chris B from Columbus New Heating and Cooling

Chris from Columbus

Replacing Furnace & Adding A/C

Furnace Model: Trane XV80

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Chris had us out to service her furnace in the past, so when she was ready to replace the old furnace and add on air conditioning to her home, she knew that she could count on our team to do a great job for her. Our team was happy to help her find the right heating and cooling system to fit her needs.

"Shane and Daniel came out and replaced my furnance and installed a AC. They were so awesome. My old furnance was over 30 years old. I wanted a unit that would save on my gas and electric bill, and everyone at Logan made that happen. Thanks."
New Rheem A/C & Heat
Kevin from Grove City
Kevin from Grove City Heating & Cooling Installation
"My wife and I could not be more pleased with Logan Services. Our salesman, Pete,...
Read Review
Kevin from Grove City Heating & Cooling Installation

Kevin from Grove City

New Rheem A/C & Heat

Furnace Model: Rheem R802

A/C Model: Rheem RA16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Kevin reached out to our team at Logan A/C & Heat Services when he decided that it was time to update the 16 year old heating and cooling system in his bi-level home. Our comfort consultant was happy to help him find the right system to fit his needs.

"My wife and I could not be more pleased with Logan Services. Our salesman, Pete, was amazing and gave me several options to choose from. Our installer, Shane, had an extremely small space available to install our system and was able to install it and still make it work amazing."
Updated Heating & Cooling
Yvonne from Hilliard
Yvonne from Hilliard Furnace & A/C Replacement
"Thank you to Shane K and your assistant in the stellar job you did installing my...
Read Review
Yvonne from Hilliard Furnace & A/C Replacement

Yvonne from Hilliard

Updated Heating & Cooling

Furnace Model: Trane XR80

A/C Model: Trane XR14

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Yvonne had scheduled a tune up with Logan A/C & Heat Services to have her old heating and cooling system checked, although she also asked us for more information about replacing the system, as it was more than 20 years old. Deciding that a replacement would be the better option, our team was happy to help her find a new furnace and air conditioner that would fit her needs.

"Thank you to Shane K and your assistant in the stellar job you did installing my furnace and air conditioning unit. You guys did a fantastic job! Thank you for being on time (early even), professional and thoughtful. Highly recommend!"
HVAC Company Recommendation
Rick from Worthington
worthington furnace and air replacement
"Look at this newly installed Trane AC storing up "coolness" for next...
Read Review
worthington furnace and air replacement

Rick from Worthington

HVAC Company Recommendation

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat & Whole-Home Humidifier

Project Scope: Rick knew that his almost 20 year old system was on borrowed time, and when some condition issues were discovered during his maintenance visit, he decided that it was time to replace the HVAC system in his Worthington, Ohio home. Our service technician was able to provide him with an estimate for a new Trane furnace and air conditioner that was in line with his needs and his budget, and the new HVAC equipment was scheduled to be installed only days later.

"Look at this newly installed Trane AC storing up "coolness" for next summer. I had this cool AC and furnace installed by Logan Services in January and they did an excellent job! Jason did a very thorough estimate. I had an HVAC friend in another town check this over and was told, "DO IT!!". Jason and Monica also helped with the financial options. Doug and Dallas were professional, clean, and thorough during the day of installation on a cold day. Doug explained anything I asked and did not leave until everything was perfect. It still is. I am picky and would highly recommend Logan."
30 Year Old Heat Pump Upgrade
Jim from Grove City
Jim from Grove City Heat Pump Installation
"We are very happy with our new Trane unit. Our comfort consultant Derec T helped...
Read Review
Jim from Grove City Heat Pump Installation

Jim from Grove City

30 Year Old Heat Pump Upgrade

Furnace Model: Trane TEM Air Handler

A/C Model:

Heat Pump Model: Trane XL18i

Mitsubishi Ductless System:

Accessories:

Project Scope: Jim knew that his heat pump system was growing old, and would need to be replaced. He had met our team at a home show, and reached out to us about having an estimate on a new system. Our comfort consultant helped him find the best system to fit his home, and our installers were happy to help make sure he understood his new equipment before they left.

"We are very happy with our new Trane unit. Our comfort consultant Derec T helped us select the best unit for our needs. He listened to us in terms of what we expected from the unit and what our budget was and then came up with three options to choose from. He even explained the differences between the units so we could make an informed choice. Our installer Shane K and his helper did a great job of installing the indoor and outdoor units. They left the work areas clean and neat. Shane also took time to answer all our questions and when he was done he went over the system with us including how to use the new thermostat that came with it."
New Reliable Trane System
Walt from Columbus
Walt from Columbus HVAC Installation
"Today Treneil and his partner came and installed both a new Trane ac and furnace...
Read Review
Walt from Columbus HVAC Installation

Walt from Columbus

New Reliable Trane System

Furnace Model: Trane XV80

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Although his system was working, knowing that it was growing older and that he had already had one of our technicians out for service on it in the past, Walt decided that it was time to look at replacing. He spoke with one of our comfort consultant who was able to help him take advantage of ongoing promotions and find a new, more reliable system to keep his home comfortable.

"Today Treneil and his partner came and installed both a new Trane ac and furnace unit! Did a great job. Treneil explains everything before the job of what's going on and when he got done he went into great detail and took his time explaining everything and making sure I understood. I'd recommend Logans and Treniel."
Full System Replacement
Kevin from Galloway
Kevin from Galloway Full System Replacement
"When it was time to replace my 24 year old furnace i thought i would give Logan a...
Read Review
Kevin from Galloway Full System Replacement

Kevin from Galloway

Full System Replacement

Furnace Model: Trane S9V2

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Knowing that his furnace was growing old, Kevin decided that it was time to replace it. Taking advantage of a promotion we were running, he decided to replace his entire heating and cooling system.

"When it was time to replace my 24 year old furnace i thought i would give Logan a try. So glad I did. Every part of the operation was very professional. The technician, Derec T was so thorough in reviewing my current situation and explained in great detail the different systems that were available. I like to know the technical aspects of it. Derec knows his equipment and takes all the time needed to make sure you completely understand what is available. I went ahead and replaced my 10 year old A/C as well since they had a special at that time. I upgraded to the Trane S9v2 Two Stage 96% furnace from an 80% Single Stage furnace. This furnace has outstanding reviews and I can see why. It has only had to use Stage One heat for most of the time which definitely helps with the gas bill. Also received free whole house humidifier which has a definite affect on the warmth of the house. The installers, Doug B and Dallas did a fantastic job of installing all of the equipment. So careful with everything they did. Great attention to detail. Doug explained everything i needed to know and made sure I didn't have any other questions before they left. They cleaned up and there was no mess at all after the installation. Everything works great and couldn't ask for a better experience. Also love the wi-fi thermostat that allows you to control the furnace and a/c and see how long systems are running. Give them a shot you won't be disappointed."
Replacing 15 Year Old HVAC
Daniel from Columbus
furnace and air replacement columbus
"Our experience with Logan Services was nothing less than top shelf. Our Comfort...
Read Review
furnace and air replacement columbus

Daniel from Columbus

Replacing 15 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat

Project Scope: Daniel was experiencing issues with his 15+ year old gas furnace in his Columbus home. It was kicking on and off, and not running well (and often not at all). He saw Logan A/C Heat Services' current HVAC coupons and promotions and decided it was time to make the call for help. Our Comfort Consultant was able to find the best furnace and air combination for his home and his budget -- with much improved efficiency!

"Our experience with Logan Services was nothing less than top shelf. Our Comfort Consultant (Scott) explained every aspect of the pre-installation process. His extensive knowledge of your products, promotions, and rebates made it easy for us to make an informed decision. Additionally, he answered each of our questions with professionalism and courtesy. He was on-time for his appointment and never used any high pressure tactics to make a sale. Our installers (Victor & Jason) were equally as impressive as our experience had been with Scott. They were on-time and explained the installation process prior to starting the job. They worked very well together; we could tell they were organized and focused on our installation. When they finished the installation they reviewed everything about our new system, warranty and satisfaction. They did an excellent job from set-up to clean-up. Approximately, 7 years ago we had one of your competitors come in and give us an estimate. Their estimate was substantially higher for a system that is lower grade. The value we received from Logan is definitely far superior than your competitors can provide. This level of service is reflective in the consultants and installers that you hire and train. Thank you again for the outstanding service. We know in the future we can rely on Logan."

Pages