Reviews In Columbus

Here at Logan Services in Columbus, we’ve found that online reviews keep our business thriving. We enjoy providing excellent HVAC service to Columbus and the surrounding communities!

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Hear From Our Customers

Updated Heating & Cooling
Yvonne from Hilliard
Yvonne from Hilliard Furnace & A/C Replacement
"Thank you to Shane K and your assistant in the stellar job you did installing my...
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Yvonne from Hilliard Furnace & A/C Replacement

Yvonne from Hilliard

Updated Heating & Cooling

Furnace Model: Trane XR80

A/C Model: Trane XR14

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Yvonne had scheduled a tune up with Logan A/C & Heat Services to have her old heating and cooling system checked, although she also asked us for more information about replacing the system, as it was more than 20 years old. Deciding that a replacement would be the better option, our team was happy to help her find a new furnace and air conditioner that would fit her needs.

"Thank you to Shane K and your assistant in the stellar job you did installing my furnace and air conditioning unit. You guys did a fantastic job! Thank you for being on time (early even), professional and thoughtful. Highly recommend!"
HVAC Company Recommendation
Rick from Worthington
worthington furnace and air replacement
"Look at this newly installed Trane AC storing up "coolness" for next...
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worthington furnace and air replacement

Rick from Worthington

HVAC Company Recommendation

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat & Whole-Home Humidifier

Project Scope: Rick knew that his almost 20 year old system was on borrowed time, and when some condition issues were discovered during his maintenance visit, he decided that it was time to replace the HVAC system in his Worthington, Ohio home. Our service technician was able to provide him with an estimate for a new Trane furnace and air conditioner that was in line with his needs and his budget, and the new HVAC equipment was scheduled to be installed only days later.

"Look at this newly installed Trane AC storing up "coolness" for next summer. I had this cool AC and furnace installed by Logan Services in January and they did an excellent job! Jason did a very thorough estimate. I had an HVAC friend in another town check this over and was told, "DO IT!!". Jason and Monica also helped with the financial options. Doug and Dallas were professional, clean, and thorough during the day of installation on a cold day. Doug explained anything I asked and did not leave until everything was perfect. It still is. I am picky and would highly recommend Logan."
30 Year Old Heat Pump Upgrade
Jim from Grove City
Jim from Grove City Heat Pump Installation
"We are very happy with our new Trane unit. Our comfort consultant Derec T helped...
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Jim from Grove City Heat Pump Installation

Jim from Grove City

30 Year Old Heat Pump Upgrade

Furnace Model: Trane TEM Air Handler

A/C Model:

Heat Pump Model: Trane XL18i

Mitsubishi Ductless System:

Accessories:

Project Scope: Jim knew that his heat pump system was growing old, and would need to be replaced. He had met our team at a home show, and reached out to us about having an estimate on a new system. Our comfort consultant helped him find the best system to fit his home, and our installers were happy to help make sure he understood his new equipment before they left.

"We are very happy with our new Trane unit. Our comfort consultant Derec T helped us select the best unit for our needs. He listened to us in terms of what we expected from the unit and what our budget was and then came up with three options to choose from. He even explained the differences between the units so we could make an informed choice. Our installer Shane K and his helper did a great job of installing the indoor and outdoor units. They left the work areas clean and neat. Shane also took time to answer all our questions and when he was done he went over the system with us including how to use the new thermostat that came with it."
New Reliable Trane System
Walt from Columbus
Walt from Columbus HVAC Installation
"Today Treneil and his partner came and installed both a new Trane ac and furnace...
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Walt from Columbus HVAC Installation

Walt from Columbus

New Reliable Trane System

Furnace Model: Trane XV80

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Although his system was working, knowing that it was growing older and that he had already had one of our technicians out for service on it in the past, Walt decided that it was time to look at replacing. He spoke with one of our comfort consultant who was able to help him take advantage of ongoing promotions and find a new, more reliable system to keep his home comfortable.

"Today Treneil and his partner came and installed both a new Trane ac and furnace unit! Did a great job. Treneil explains everything before the job of what's going on and when he got done he went into great detail and took his time explaining everything and making sure I understood. I'd recommend Logans and Treniel."
Full System Replacement
Kevin from Galloway
Kevin from Galloway Full System Replacement
"When it was time to replace my 24 year old furnace i thought i would give Logan a...
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Kevin from Galloway Full System Replacement

Kevin from Galloway

Full System Replacement

Furnace Model: Trane S9V2

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Knowing that his furnace was growing old, Kevin decided that it was time to replace it. Taking advantage of a promotion we were running, he decided to replace his entire heating and cooling system.

"When it was time to replace my 24 year old furnace i thought i would give Logan a try. So glad I did. Every part of the operation was very professional. The technician, Derec T was so thorough in reviewing my current situation and explained in great detail the different systems that were available. I like to know the technical aspects of it. Derec knows his equipment and takes all the time needed to make sure you completely understand what is available. I went ahead and replaced my 10 year old A/C as well since they had a special at that time. I upgraded to the Trane S9v2 Two Stage 96% furnace from an 80% Single Stage furnace. This furnace has outstanding reviews and I can see why. It has only had to use Stage One heat for most of the time which definitely helps with the gas bill. Also received free whole house humidifier which has a definite affect on the warmth of the house. The installers, Doug B and Dallas did a fantastic job of installing all of the equipment. So careful with everything they did. Great attention to detail. Doug explained everything i needed to know and made sure I didn't have any other questions before they left. They cleaned up and there was no mess at all after the installation. Everything works great and couldn't ask for a better experience. Also love the wi-fi thermostat that allows you to control the furnace and a/c and see how long systems are running. Give them a shot you won't be disappointed."
Replacing 15 Year Old HVAC
Daniel from Columbus
furnace and air replacement columbus
"Our experience with Logan Services was nothing less than top shelf. Our Comfort...
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furnace and air replacement columbus

Daniel from Columbus

Replacing 15 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat

Project Scope: Daniel was experiencing issues with his 15+ year old gas furnace in his Columbus home. It was kicking on and off, and not running well (and often not at all). He saw Logan A/C Heat Services' current HVAC coupons and promotions and decided it was time to make the call for help. Our Comfort Consultant was able to find the best furnace and air combination for his home and his budget -- with much improved efficiency!

"Our experience with Logan Services was nothing less than top shelf. Our Comfort Consultant (Scott) explained every aspect of the pre-installation process. His extensive knowledge of your products, promotions, and rebates made it easy for us to make an informed decision. Additionally, he answered each of our questions with professionalism and courtesy. He was on-time for his appointment and never used any high pressure tactics to make a sale. Our installers (Victor & Jason) were equally as impressive as our experience had been with Scott. They were on-time and explained the installation process prior to starting the job. They worked very well together; we could tell they were organized and focused on our installation. When they finished the installation they reviewed everything about our new system, warranty and satisfaction. They did an excellent job from set-up to clean-up. Approximately, 7 years ago we had one of your competitors come in and give us an estimate. Their estimate was substantially higher for a system that is lower grade. The value we received from Logan is definitely far superior than your competitors can provide. This level of service is reflective in the consultants and installers that you hire and train. Thank you again for the outstanding service. We know in the future we can rely on Logan."
Electric to Natural Gas
Carrie from Plain City
Carrie from Plain City Furnace & A/C Installation
"Wow!!! Very fast order to install! We just got our new furnace and air conditioner...
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Carrie from Plain City Furnace & A/C Installation

Carrie from Plain City

Electric to Natural Gas

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: After having to have their old heat pump system repaired multiple times, Carrie and her husband decided that it was time to replace. Carrie's neighbor referred them to Logan A/C & Heat Services, and our comfort consultant helped them choose a new natural gas system for their home.

"Wow!!! Very fast order to install! We just got our new furnace and air conditioner today. You would not even know they were here, except it is toasty warm inside now! The installers were very nice and professional and kept things nice and tidy. Thank you Logan!"
Columbus Home Gets New HVAC
Jan from New Albany
new furnace and air conditioner new albany columbus
"I live full time in California and I need to replace my heating and air-...
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new furnace and air conditioner new albany columbus

Jan from New Albany

Columbus Home Gets New HVAC

Furnace Model: Trane XR80

A/C Model: Trane XR14

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope:

"I live full time in California and I need to replace my heating and air-conditioning in our 2nd home located on a border of Columbus and New Albany, OH. I research few companies on line but I was impressed with Logan's recent Awards! I contacted them to get more information's and idea on total price (what to expect). The lady on a phone set me up with date for estimate and tell me that Jeff will call me next day with more info on the job and pricing options. Next day I discussed in detail how long will the job take (how much colder will get in my house while they will be working on replacement of my unit). On the set day for Jeff's visit he showed up and we discussed all the options, price range etc. When we selected the model numbers he did give me more then fair price honoring the coupon on their website plus few discounts (senior citizens & military service). Next day Doug B. & Dallas B. showed up to provide the installation! They arrived on time and installed the whole HVAC system in little over 6 hrs. Then we tested heating and cooling performance & functionality. They also provided me with new digital thermostat and carbon monoxide alarm plus free supply of replacement filters for 1 year. I was extremely satisfy with Logan's services and professionalism. Also on the end of the installation day Jeff showed up to check on the job progress. "Thank you Logan AC & HEAT" job well done."
A/C & Furnace Update
Amy from South Bloomfield
Amy from South Bloomfield A/C & Furnace Install
"We enjoyed everything about our experience with Logan! From buying it to having it...
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Amy from South Bloomfield A/C & Furnace Install

Amy from South Bloomfield

A/C & Furnace Update

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Amy and her husband had lived in their home for less than a year when they decided that the old heating and cooling system would need to be replaced. They had seen our commercials, and decided to give us a call. Our team was happy to find them a system to fit their needs.

"We enjoyed everything about our experience with Logan! From buying it to having it installed! The sales guy (Derec) and installer (Will S) were very professional and we enjoyed chatting with them like they were friends! Thank you!"
Replacing 27 Year Old HVAC
Barry from Columbus
Barry from Columbus Heating and Cooling Installation
"The installers, Will and Jason, were terrific to work with. Extremely patient when...
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Barry from Columbus Heating and Cooling Installation

Barry from Columbus

Replacing 27 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Barry had been putting off replacing his 27 year old heating and cooling system for some time, but when he was left without heat in his home with the weather growing colder, he reached out to Logan A/C & Heat Services to have an estimate on a new system. Our team found him a new system to fit his home comfort needs, and had it installed the next day.

"The installers, Will and Jason, were terrific to work with. Extremely patient when dealing with our dog's annoying barking the whole time they were on site! The installation was clean and neat, the cleanup was flawless. Will's instruction on the use, and care and feeding of the furnace and A/C unit was really valuable."
New HVAC System
Daniel from Dublin
Dan from Dublin HVAC Installation
"The customer service from start to finish was excellent. Jeff M came to my home on...
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Dan from Dublin HVAC Installation

Daniel from Dublin

New HVAC System

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: After being referred to Logan A/C & Heat Services by a friend, Daniel knew that he could count on our team to install his new furnace and air conditioner.

"The customer service from start to finish was excellent. Jeff M came to my home on Sunday and provided a competitive price on a new heating and air conditioning system. An install date was set for 2 days later and an excellent job/install was completed by Treneil and Keith on the day scheduled. The installers arrived on time, were courteous and professional and answered all my questions. Great job by all at Logan Services."
Unsafe Furnace Gets Replaced
Steve from Columbus
Columbus furnace replacement
"After a careful furnace inspection, Justin explained why my old furnace was no...
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Columbus furnace replacement

Steve from Columbus

Unsafe Furnace Gets Replaced

Furnace Model: Trane XR80

A/C Model:

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: New Programmable Thermostat

Project Scope: During his gas furnace tune-up, Steve learned that his 30+ year old Whirlpool furnace was showing obvious signs of flame rollout, and it was not safe to operate in it's current condition. When faced with the decision to repair or replace the unit, Steve chose to upgrade the old furnace with a new Trane heating unit.

"After a careful furnace inspection, Justin explained why my old furnace was no longer safe to use. He arranged for installation of a new furnace as well as added registers needed to heat the home more efficiently. The installers, Treneil and Keith, did an awesome job. They worked tirelessly for 1 1/2 days and patiently worked through any challenges the job entailed. Both, as well as Justin, were friendly, courteous and took time to answer my questions or concerns. I am totally satisfied with my Logan experience."

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