Here at Logan Services in Cincinnati, we’ve found that online reviews keep our business thriving. We enjoy providing excellent HVAC service to Cincinnati and the surrounding communities!
Our customers love us! Check out some real-life “Fandimonials” from Logan Services customers below!
“A/C stopped cooling. I scheduled an appointment on the Logan Services website and received a same-day appointment. Service tech was on time, courteous, and knowledgeable. He quickly diagnosed the problem and was able to replace the capacitor from his truck inventory. The next day and AC is still working great! I highly recommend Logan Services!”
“Couldn’t be happier with our completely new A/C system install!
From start to finish, Logan Services knocked it out of the park. The sales rep was genuinely knowledgeable — not pushy at all — and took the time to explain exactly what system would work best for our home and why. Financing was straightforward and easy to set up, which made the whole decision stress-free.
The install crew arrived on time, worked efficiently, and was professional and courteous the entire day. They removed the old system cleanly, leaving no mess behind, and the new installation looks like it belongs in a showroom. The workmanship is excellent. They walked us through everything before they left, so we knew exactly how to operate the new system, and all permits and inspections were handled without us having to lift a finger.
The pricing was competitive, and the turnaround from sale to completed install was faster than I expected. It’s rare to find a company that delivers on every front — sales, service, installation, and follow-through — but Logan Services did exactly that.
Highly recommend them to anyone in the market for a new HVAC system. We’ll definitely be calling them for all our future service needs.”
“I’ve counted on Logan Services for years, with the most recent being a plumbing service call from them, which didn’t disappoint. I had an odd water pressure issue that another plumber failed to diagnose twice! James diagnosed the issue efficiently and resolved it. Very courteous and professional service.”
“Logan Services were outstanding to work with from start to finish. I am very pleased with my new HVAC system and the quality of the finished product.
The crew was professional, hardworking, and consistently courteous throughout the entire project. They arrived ready to work and left the job site clean and organized at the end of the day. Their attention to detail and pride in their workmanship were evident from the beginning.
The Trane HVAC system will be a great asset to my home. Warmer in the winter and cooler in the summer. A very efficient system indeed. I look forward to lower Heating & Cooling costs.
As a bonus, they gave me a CO2 detector, and a new thermostat was included.
Overall, this was a first-class experience from beginning to end. I would highly recommend Logan Services to anyone considering or in need of a new HVAC system. Their attention to detail exceeded my expectations.”
“I had Logan install my HVAC system 1 3/4 years ago and chose a different but reputable company to do my maintenance. Well, that company told me that I needed to get a new compressor at a labor rate of over $4000! I called Logan to get their opinion, and they came out free of charge and said there is nothing wrong with the compressor, and if there was, it would only be $2000. I am sticking with Logan from here on out! They opted to tell the truth and miss a large sale. They have my dedicated business from now on.”
“I was extremely impressed with the efficiency, convenience, and professionalism of this company! The ease in scheduling and communication updates was a pleasant change compared to others. The service tech Brian was the utmost professional with great customer service skills. We have found our permanent go-to company for heating and air service!”
“My experience with Logan Services’ plumbing was great. I had a bad water leak in my wall from my outside water spigot, and the team was able to get it fixed, along with a spigot in the back of my house, in about an hour. Pricing was clear up front, and the work was clean and fast!”
“Logan Services did an outstanding job in the installation of our new water heater. Very professional and knowledgeable. Liesel was prompt and helpful. She exceeded our expectations.”
“Logan specializes in Trane systems. I was replacing a 36-year-old Trane system. They were referred by Duke Energy. A three-person crew removed our old unit and installed a high-efficiency system. They did a great job.”
“I recently had Logan Services replace my entire HVAC system. I had them also quote a new water heater and replace a leaky water softener. They came in with a much better price than 2 other competitors and could do the work within a couple of days. The installers were knowledgeable and neat. They hauled all the old equipment away and cleaned up nicely. Great experience.”
“Appreciate Adam for the duct cleaning project after installation of 2x HVAC systems. Home office communicated with us regarding arrival time and with a picture of our technician, which was a nice touch. Adam was here all day. Friendly, communicative, worked around us as we went through our work day in the house. Good sense of humor while pulling toys from different ducts. Altogether a lot less unpleasant than I thought it would be.”
“I was having trouble with my AC not blowing cold air and the fan not running. I scheduled, and Logan had the technician come out the very next day. My technician, Hunter, was very friendly, professional, and very knowledgeable and informative. Kudos to Hunter! The price was also great! Thank you!”
“We recommend Logan Services to anyone. Tyler the service rep really worked with us on the price and was in touch with me throughout the entire process.
Michael and Alex, the installers, were awesome! They came on a Saturday to meet our needs. They were sooo professional and friendly. They know their stuff! It was nice chatting with them and getting to know them.
Thanks for everything guys you’re the best!”
“I really liked the customer service provided by Logan Services. I was able to make an appointment over the phone by an AI representative to request an estimate to replace my old AC/Furnace system.
Zane stop by my home on the agreed time and he guide me through the options to best fit my needs and budget. After I choose the system and options I wanted a team lead by Travis arrived at my home on time, they explained me in detail the work that was going to be performed, they answered my questions and addressed my concerns. Very clean installation, they were respectful to the property (inside and outside), outstanding communication during the installation process. At the end there was a small walkthrough to show me the new system and how it works. Very pleasant experience with this company, I do recommend the services provided. For anyone out there looking to replace your AC and Furnace I did check prices and options with other two recognized companies in the area, there is no comparison to be honest.”
“Jared and Romeo did an excellent job installing my new air conditioning system. From start to finish, they were incredibly courteous, professional, and respectful of my home. They worked efficiently while still taking the time to make sure everything was installed correctly and running perfectly.
They also explained the system and answered any questions I had, which I really appreciated. It’s clear they take pride in their work and care about providing great customer service. Overall, a very smooth experience—I would highly recommend them to anyone needing a new system installed!”
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Here at Logan Services A/C, Heat & Plumbing, we are eager to help new and existing customers alike. Referrals are the lifeblood of our business, and we can’t grow without our great customers.
Do you know someone who could also use our services?
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Our team is happy to help! Submit an online inquiry using the form in the button below or give us a call at (800) 564-2611.
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