Reviews

Learn what our customers are saying about their Logan A/C & Heat Services experience in Dayton, Columbus, and Cincinnati! Read reviews, watch video testimonials, and see photos of our work below.

 

 

 

See Photos Of Our Work And Read Reviews

 

Trane HVAC System Upgrade
Debra in Middletown
Trane HVAC System Upgrade
"Professional, courteous, and great service took additional time to explain the...
Read Review
Trane HVAC System Upgrade

Debra in Middletown

Trane HVAC System Upgrade

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Wifi Thermostat

Project Scope: HVAC replacement in the Trenton/ Middletown area.

"Professional, courteous, and great service took additional time to explain the system to me and go over the new thermostat but I will highly recommend."
A/C & Furnace Update
Vanessa from Hamilton
Vanessa from Hamilton A/C & Furnace Installation
"After 50+ years with a competitor, we welcomed Zane into our home to tell us about...
Read Review
Vanessa from Hamilton A/C & Furnace Installation

Vanessa from Hamilton

A/C & Furnace Update

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Knowing that it was time to update her old heating and cooling system, Vanessa reached out to Logan Services to learn more about replacement. Our comfort consultant was happy to help her learn more about the new systems available and choose the right furnace and air conditioner to meet her home comfort needs.

"After 50+ years with a competitor, we welcomed Zane into our home to tell us about Logan Services and the products they represented. As a current Trane customer we were familiar with the Trane slogan- Nothing stops a Trane. However, we were not familiar with the newest HVAC options. Zane explained everything for us in terms we could understand. No pressure, just the facts. Zane was extremely knowledgeable and professional, giving us the information necessary for us to decide. The installation was scheduled at our convenience and we sent reminders to let us know that Logan Services was still planning to arrive. On the day of the install, their team led by Lee confirmed and met their arrival time. After spending all day installing the AC and furnace Lee provided maintenance instructions for our furnace, explaining why we should do certain steps and the impact if we did not. Lee patiently walked us through the steps to setup our wireless thermostat, which did take a little time. But we got it all set up. It has been only a few days but so far we love our new system and the entire experience. We look forward to being a long-term customer of Logan Services. Logan Services---You Rock! Thanks so much!"
New Addition To The Household
Kathy from Dayton
Kathy from Dayton New Heat Pump Installation
"Announcing Our New Addition: After 45 years we have welcomed a new addition to the...
Read Review
Kathy from Dayton New Heat Pump Installation

Kathy from Dayton

New Addition To The Household

Furnace Model: Trane TEM Air Handler

A/C Model:

Heat Pump Model: Trane XL18i

Mitsubishi Ductless System:

Accessories:

Project Scope: When Kathy and her husband were dealing with a slow leak in their 45 year old heat pump system, their friend pointed them in the direction of Logan A/C & Heat Services for replacement. Our team worked together to find them the best system to fit their needs and have their home feeling comfortable.

"Announcing Our New Addition: After 45 years we have welcomed a new addition to the household. Our ‘labor and delivery’ team of Shane and Daniel were punctual, efficient, extremely knowledgeable and while serious about the job at hand also demonstrated a real sense of humor. It made our time together very pleasurable! Our new ‘baby’ is adapting well and has made our home complete. We appreciate the efforts of all those we talked to at Logan. They were always pleasant, helpful and worked to make sure all paperwork and timelines were met. Our friend who recommended Logan received their gift card within 3 weeks. Our rebate check from DP&L arrived within the same 3 weeks. The fact that their technicians (Shane and Daniel) AND sales/office staff (Dan and Tara) are of the same high quality makes us confident in our decision to go with Logan."
London Heating/Cooling Install
Paul from London
London Heating/Cooling Install
"Cameron was very professional and polite when he came out to give us an estimate on...
Read Review
London Heating/Cooling Install

Paul from London

London Heating/Cooling Install

Furnace Model: Trane S9X1

A/C Model: Trane XR14

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: UV Light Purifier

Project Scope:

"Cameron was very professional and polite when he came out to give us an estimate on our heating and a/c project. Explained the entire process very thoroughly. When it came to the installation, Rick and Willie did a fantastic job installing the system. We would highly recommend Logan Services to anyone needing heating or air conditioning work done."
Electric HVAC System Upgrade
Melissa from Dayton
"Nothing like coming into a cool house after pulling weeds all evening. Thanks Nick...
Read Review

Melissa from Dayton

Electric HVAC System Upgrade

Furnace Model: Trane TEM Air Handler

A/C Model:

Heat Pump Model: Trane XV20i

Mitsubishi Ductless System:

Accessories: Wi-Fi Programmable Thermostat

Project Scope: When their 25+ year old heat pump system kept freezing over, Melissa and her husband decided it was time to look at HVAC replacement options for both their heat pump and electric air handler. They had been experiencing poor efficiency with the old system, so with the help of our comfort expert, the family upgraded to a high-efficiency electric Trane HVAC system.

"Nothing like coming into a cool house after pulling weeds all evening. Thanks Nick for the wonderful customer service and Anthony and crew for the excellent installation."
New Trane System Upgrade
Betty in Middletown
New Trane System Upgrade
"Great people to do business with. Did a great job and the only one I call to do my...
Read Review
New Trane System Upgrade

Betty in Middletown

New Trane System Upgrade

Furnace Model: Trane S9X1

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Wifi Thermostat and UV Light

Project Scope: HVAC replacement in the Trenton/ Middletown area.

"Great people to do business with. Did a great job and the only one I call to do my heating and A/C when I need work done on it."
Trane System Installation
Teresa in Bellbrook
Customers with new Trane system
We are extremely happy with our new HVAC system. Logan services was very efficient and...
Read Review
Customers with new Trane system

Teresa in Bellbrook

Trane System Installation

Furnace Model: Trane S9X1

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable Thermostat

Project Scope:

We are extremely happy with our new HVAC system. Logan services was very efficient and friendly. Thanks for a job well done.
Replacing 30 Year Old HVAC
Ericka from Columbus
"The air conditioning unit went out on one of the hottest days of the year and Logan...
Read Review

Ericka from Columbus

Replacing 30 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable Thermostat

Project Scope: Ericka called Logan Services when her air conditioner stopped blowing cool air into her Columbus home. Our service technician came out promptly to inspect the 30 year old cooling system, and it was decided that A/C and furnace replacement would be the best, most cost-effective solution for her heating and cooling needs moving forward. Our installation team was able to come the very next day to install Ericka's new Trane high-efficiency furnace and air conditioner!

"The air conditioning unit went out on one of the hottest days of the year and Logan Services was able to fit me into their schedule and have a new unit installed the next day. Thanks so much to the installation team, customer service, and especially the tech Randy for making this hot situation a bit cooler."
Replacing Old HVAC
Pam from Franklin
Pam from Franklin A/C & Furnace Installation
"Logan Services is top notch. From the consult who came to give me my estimate to...
Read Review
Pam from Franklin A/C & Furnace Installation

Pam from Franklin

Replacing Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Pam knew that she would need to replace her HVAC system after her 18-year-old air conditioner stopped working last summer. She reached out to Logan A/C & Heat Services and our comfort consultant helped her find the best system to fit her needs and her budget.

"Logan Services is top notch. From the consult who came to give me my estimate to the HVAC Certified Technicians who installed my furnace and AC unit. My consultant, Doug V was so friendly, professional, and asked questions to get me the most discounts allowed. Truly honored they value families who have loved ones in the military. My technicians Kyle K and Kyle Q we’re also professional, friendly, and concerned about the clean up both days they were here. They made sure I understood the system and how to operate it. They were so polite and respectful to me; always saying yes/no ma’am when I spoke to them. I highly recommend Logan Services for your heat and air conditioning needs."
17 Year Old System Replacement
Jennifer from Piqua
17 Year Old System Replacement
"We submitted an online request to get an estimate on a new system after they had...
Read Review
17 Year Old System Replacement

Jennifer from Piqua

17 Year Old System Replacement

Furnace Model: Trane XV80

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Wifi Thermostat

Project Scope:

"We submitted an online request to get an estimate on a new system after they had closed for the day. The next morning we got a call and had someone out the next day. The salesman was great and walked through all of our options. Logan Services then had people out the next day to install our new system! The installers were quick, professional and showed us how to use the new thermostat. Highly recommend this company!!!"
Trane XC95m Furnace Upgrade
Nicole from Galloway
Trane XC95m Furnace Upgrade
"Kyle, Jake, and Dillion just left and we are very pleased with the work they did....
Read Review
Trane XC95m Furnace Upgrade

Nicole from Galloway

Trane XC95m Furnace Upgrade

Furnace Model: Trane XC95m

A/C Model: Trane XV20i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Wifi Thermostat, UV Light and Aprilaire Humidifier

Project Scope:

"Kyle, Jake, and Dillion just left and we are very pleased with the work they did. They installed a new furnace and air conditioning unit, which replaced our 33-year-old units! Kyle was very thorough when reviewing how to change filters in our furnace and humidifier and spent quite a bit of time explaining our new thermostat and all of its features. The crew was on time, used drop cloths and booties while inside the house, and were friendly and personable. I highly recommend Logan Services."
HVAC Replacement to Trane
James from Milford
HVAC Replacement to Trane
"The team did a great job. On time and ready to go. Replaced a 20-year-old system....
Read Review
HVAC Replacement to Trane

James from Milford

HVAC Replacement to Trane

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Wifi Thermostat

Project Scope:

"The team did a great job. On time and ready to go. Replaced a 20-year-old system. Love the new Trane Furnace and AC and I will recommend them every time."

Pages