Reviews

A/C & Furnace Update

Amy from South Bloomfield

"We enjoyed everything about our experience with Logan! From buying it to having it...

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Amy from South Bloomfield

A/C & Furnace Update

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Amy and her husband had lived in their home for less than a year when they decided that the old heating and cooling system would need to be replaced. They had seen our commercials, and decided to give us a call. Our team was happy to find them a system to fit their needs.

"We enjoyed everything about our experience with Logan! From buying it to having it installed! The sales guy (Derec) and installer (Will S) were very professional and we enjoyed chatting with them like they were friends! Thank you!"

Replacing 27 Year Old HVAC

Barry from Columbus

"The installers, Will and Jason, were terrific to work with. Extremely patient when...

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Barry from Columbus

Replacing 27 Year Old HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XR16

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: Barry had been putting off replacing his 27 year old heating and cooling system for some time, but when he was left without heat in his home with the weather growing colder, he reached out to Logan A/C & Heat Services to have an estimate on a new system. Our team found him a new system to fit his home comfort needs, and had it installed the next day.

"The installers, Will and Jason, were terrific to work with. Extremely patient when dealing with our dog's annoying barking the whole time they were on site! The installation was clean and neat, the cleanup was flawless. Will's instruction on the use, and care and feeding of the furnace and A/C unit was really valuable."

New Reliable HVAC

Mike from Dayton

"Bret F, Bobby F, Obi and the entire Logan team were amazing to work with. Bret came...

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Mike from Dayton

New Reliable HVAC

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Our team had been out to service Mike's old heating and cooling system more than once in the last couple of years, and Mike knew that he could count on us to help him choose the right system for his needs when he was ready to upgrade.

"Bret F, Bobby F, Obi and the entire Logan team were amazing to work with. Bret came out to service our old AC unit and shared with me some of the concerns regarding our current system. I knew for about 5 years it was time for a new AC unit and furnace. He was very helpful in the purchasing process and has continued to answer my questions so I understand our new setup well. Bobby and Obi did a great job with the installation. They came out on a Sunday, were clean and efficient, and made sure everything was set up to my preferences and that I understood how the new system worked. I can already tell a difference in the furnace run time and am excited to give the AC unit a go once it warms back up."

New Trane Furnace

Shannon from Xenia

"Kyle K and Jake W did an amazing job installing our new furnace, they were very...

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Shannon from Xenia

New Trane Furnace

Furnace Model: Trane XR80

A/C Model:

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: Shannon knew that she would need to replace her furnace before the weather grew any colder for the season. She had seen our commercials, and our comfort consultant was able to help her find a new furnace to fit her needs.

"Kyle K and Jake W did an amazing job installing our new furnace, they were very professional, they explained everything to me in full detail, I highly recommend Logan."

Timely HVAC Replacement

Paul from Loveland

"Our tale starts about 2 years ago when we were approached at Home Depot by a Logan...

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Paul from Loveland

Timely HVAC Replacement

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories:

Project Scope: When Paul reached out to Logan A/C & Heat Services requesting help with replacing his furnace and air conditioner, our team worked quickly to update the previous quote he had received and have his home feeling comfortable and warm again as soon as possible.

"Our tale starts about 2 years ago when we were approached at Home Depot by a Logan team member about replacing our furnace and AC units. Zane P. came out looked at our furnace, and talked about life expectancy, cost savings, and technological advancements in the HVAC industries. He told us all was good, but we should start to plan for replacement to reduce utility bills. Well life happens, fast forward this year, we turned our furnace on to warm the house for our Grandkids, and the unit ran a cycle and quit. We contacted a local company who red tagged the furnace with a cracked heat exchange leaving us with no heat, and weather getting colder. After fighting with our home warranty company and their contractor, I decided to try to contact Zane as I did not know which way to turn. I called the Logan main number, after 5:00pm, to my surprise the call was answered by a live person. Even more surprising when I told the lady who answered the phone what I looking for, she gave me Zane's phone number and told me to call him. He picked up, remembered my quote and had a revised quote to me within the hour. We agreed on the price, and he was able to get my install scheduled in less than 48 hours later! Our installers, Gordan R and his partner were on time, courteous, and very knowledgeable. I know our furnace is not located in the best of spots, but neither one of them complained, and worked diligently, even in the rain, to have us heat by the time they left. It was great to have a nice warm house for the weekend. On Monday, they were out early, finished the install of both the furnace and AC units, and spent a lot of time going over the unit, how it operates, and what we need to do to keep it running smoothly. Overall a great experience. Great Job Guys! I will definitely be recommending Logan to anyone who needs a HVAC service."

Proactive Furnace Replacement

Krista & Edward from Brookville

"Picture of our new furnace also ac unit installed also. They where installed on 10/...

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Krista & Edward from Brookville

Proactive Furnace Replacement

Furnace Model: Trane XC95m

A/C Model: Trane XV20i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Trane CleanEffects Air Cleaner & Whole-Home Humidifier

Project Scope: Krista and Edward were looking to be proactive in the replacement of their 22 year old heating and cooling system. The family was interested in high-efficiency options, our or comfort expert was able to provide them with the perfect Trane gas furnace and air conditioner solution in their Brookville home.

"Picture of our new furnace also ac unit installed also. They where installed on 10/12 and I must say it was a professional job. Jake and his partner was on time and their workmanship was fantastic. Love the new units, our house heat is more even throughout the house. I will recommend Logan and Trane units when asked. Good Job to Logan AC & Heat Services."

Aged Furnace & A/C Replacement

Hester from Franklin

"Daniel and Chris were our installers. They told us what they were doing before they...

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Hester from Franklin

Aged Furnace & A/C Replacement

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat

Project Scope: Having had Logan A/C & Heat Services install her last central air and furnace back in 1996, Hester knew who to call when her 20+ year old system started to show normal wear-and-tear. After meeting with our Comfort Specialists, she was able to choose the best high-efficiency HVAC system for her Franklin home.

"Daniel and Chris were our installers. They told us what they were doing before they did it. They worked very hard but had fun and smiled every time they talked with us. The area they had to work in was very small and tight. They were knowledgeable of their products and how to install them. They made sure everything was clean, tested and showed us how to use them before they left. They worked great together. They make a great team. I will recommend them to anyone. We had a furnace and air conditioner installed."

Fast & Friendly Referral

Becky from Dayton

"The process was very fast and very thorough from the estimate to the install. Bobby...

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Becky from Dayton

Fast & Friendly Referral

Furnace Model: Trane TEM Air Handler

A/C Model:

Heat Pump Model: Trane XR15

Mitsubishi Ductless System:

Accessories:

Project Scope: When Becky knew that it was time to replace her heating and cooling system, she trusted her friend to help her find the right people to do the installation. Our team was happy to help, and found Becky a system to fit her needs.

"The process was very fast and very thorough from the estimate to the install. Bobby F and Obie were very professional and did an excellent job. We are very pleased with the services of Logan. We have a 10 week old baby and our heat was not working, we let them know and they even came out on a Saturday to install our new system. Couldn't ask for a quicker response time. Thank you!"

New HVAC System

Daniel from Dublin

"The customer service from start to finish was excellent. Jeff M came to my home on...

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Daniel from Dublin

New HVAC System

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: After being referred to Logan A/C & Heat Services by a friend, Daniel knew that he could count on our team to install his new furnace and air conditioner.

"The customer service from start to finish was excellent. Jeff M came to my home on Sunday and provided a competitive price on a new heating and air conditioning system. An install date was set for 2 days later and an excellent job/install was completed by Treneil and Keith on the day scheduled. The installers arrived on time, were courteous and professional and answered all my questions. Great job by all at Logan Services."

Central Air & Furnace Upgrade

Rick & Erin from Dayton

"Thank you Logan Services for our new heating/ac system, you have brought us into...

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Rick & Erin from Dayton

Central Air & Furnace Upgrade

Furnace Model: Trane S9V2

A/C Model: Trane XL18i

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Programmable WiFi Thermostat

Project Scope: Rick and Erin were looking for a reliable heating company in Dayton to take on the replacement of their older gas furnace and air conditioner. Our friendly team was able to show them the best HVAC replacement options for their Dayton home, and a new system was installed just days later.

"Thank you Logan Services for our new heating/ac system, you have brought us into the future of heating and air!! Our installers, Jake and Les were amazing! Very prompt, knowledgeable, efficient, friendly, cleaned up everything and stayed until the job was done! Thank you guys and want to shout out to Ben, our sales associate who explained everything in detail and honesty, we appreciate very much this team and company for bringing us a great system that is truly the quietest we've ever seen and NOT heard, amazing!! We will recommend you to everyone!! Promise you will NOT go wrong with Logan Services!! Thank you again!"

New Trane Upgrade

Chanin from Batavia

"We had gotten three estimates from other companies, but we decided to go with Logan...

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Chanin from Batavia

New Trane Upgrade

Furnace Model:

A/C Model:

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: Whole-House Humidifier

Project Scope: When their old furnace broke down, Chanin knew that they would have to replace their system in order to avoid any future problems. Our comfort consultant was able to help them find the best system to fit their needs.

"We had gotten three estimates from other companies, but we decided to go with Logan Services because Aaron was so knowledgeable and very friendly, so we give him credit for our decision. The installers were excellent! LeAndre and Ben couldn't be any more professional. We were very impressed with how nice they were and after everything was installed LeAndre walked us through the whole new TRANE system. Our older system was 17 years old so there's been a lot of changes with HVAC over the years. I love the Wi-Fi thermostat also! Thank you Logan services"

Unsafe Furnace Gets Replaced

Steve from Columbus

"After a careful furnace inspection, Justin explained why my old furnace was no...

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Steve from Columbus

Unsafe Furnace Gets Replaced

Furnace Model: Trane XR80

A/C Model:

Heat Pump Model:

Mitsubishi Ductless System:

Accessories: New Programmable Thermostat

Project Scope: During his gas furnace tune-up, Steve learned that his 30+ year old Whirlpool furnace was showing obvious signs of flame rollout, and it was not safe to operate in it's current condition. When faced with the decision to repair or replace the unit, Steve chose to upgrade the old furnace with a new Trane heating unit.

"After a careful furnace inspection, Justin explained why my old furnace was no longer safe to use. He arranged for installation of a new furnace as well as added registers needed to heat the home more efficiently. The installers, Treneil and Keith, did an awesome job. They worked tirelessly for 1 1/2 days and patiently worked through any challenges the job entailed. Both, as well as Justin, were friendly, courteous and took time to answer my questions or concerns. I am totally satisfied with my Logan experience."

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